Retail Team Lead: Customer Experience & Merchandising

Ultipro; Oakdale (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Fleet Farm in Oakdale, MN is hiring a Sales Team Lead to deliver exceptional customer experiences through trip assurance, merchandising execution, and strong product knowledge. You will train and motivate Team Members, manage daily merchandising tasks, and ensure accurate planograms and pricing across the zone.

The role requires leadership, flexibility in scheduling including weekends and holidays, and a focus on customer service.

Qualifications

• Leadership experience in retail
• Strong customer service mindset
• Ability to train and develop team members
• Experience reading and implementing planograms

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and general recovery of zone.
• Execute price changes and tabloid set processes consistently.
• Coordinate with Resets and Project Coordinator for floor merchandising changes.
• Read and implement planograms based on deadlines.
• Promote Fleet Farm loyalty program and credit card initiatives.

Skills

Team Leadership

Customer Service

Merchandising

Planograms

Education

High School Diploma or GED

Job description

Fleet Farm in Oakdale, MN is hiring a Sales Team Lead to deliver exceptional customer experiences through trip assurance, merchandising execution, and strong product knowledge. You will train and motivate Team Members, manage daily merchandising tasks, and ensure accurate planograms and pricing across the zone.

The role requires leadership, flexibility in scheduling including weekends and holidays, and a focus on customer service.