Assistant Manager: Lead Team & Customer Experience

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Louisville (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

White House Black Market in Louisville is seeking an Assistant Manager to support the Store Manager, lead the team, and deliver a welcoming, customer‑centered experience that reflects our hospitality culture. You will drive sales, mentor associates, manage inventory and visual presentation, and ensure safe, efficient store operations while upholding brand standards across our Louisville location.

Join a team that values initiative, accountability, and community involvement, with opportunities

Qualifications

• Must be at least 18 years old.
• 3 years of retail management experience preferred.
• Flexible availability - including nights, weekends, and holidays.
• A team player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products on the sales floor and stockroom, operate the register, and lift up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and executions of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Retail management

Customer service

Communication skills

Team leadership

Ownership

Job description

White House Black Market in Louisville is seeking an Assistant Manager to support the Store Manager, lead the team, and deliver a welcoming, customer‑centered experience that reflects our hospitality culture. You will drive sales, mentor associates, manage inventory and visual presentation, and ensure safe, efficient store operations while upholding brand standards across our Louisville location.

Join a team that values initiative, accountability, and community involvement, with opportunities