Retail Team Lead — Customer Experience

Nike Inc; Rehoboth Beach (DE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

401(k) plan

HSAs / FSAs

Employee stock purchase plan

Tuition reimbursement

Job summary

Nike Retail Supervisor position at Nike Factory Store Rehoboth Beach requires a dynamic, customer-focused leader to guide a fast-paced team in a high-volume setting. You’ll help customers choose products, train teammates, and ensure brand standards across service and presentation.

Responsibilities include leading by example, managing daily store operations, and collaborating with teammates to achieve sales goals while delivering the iconic Nike experience.

Qualifications

• At least 1 year of retail or consumer service experience.
• Able to work nights, weekends and holidays based on store needs.
• Comfortable handling cash and assisting customers in a high-volume environment.

Responsibilities

• Provide enthusiastic, knowledgeable service to customers.
• Lead by example and support team to deliver Nike’s Service Principles.
• Maintain displays, assist with inventory, and operate a register.

Skills

Customer service

Team collaboration

Cash handling

Tools

POS system

Job description

Nike Retail Supervisor position at Nike Factory Store Rehoboth Beach requires a dynamic, customer-focused leader to guide a fast-paced team in a high-volume setting. You’ll help customers choose products, train teammates, and ensure brand standards across service and presentation.

Responsibilities include leading by example, managing daily store operations, and collaborating with teammates to achieve sales goals while delivering the iconic Nike experience.