Retail Team Lead: Coaching & Customer Experience

KnitWell Group; Brea (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Soma in California is hiring a part-time Sales Lead to support store leadership, mentor staff, and uphold our hospitality-driven culture. You will drive brand priorities on the sales floor, coach teammates, and run operations like cash handling and inventory while delivering memorable, personalized customer experiences.

Ideal candidates bring 2 years of retail management, strong communication, and a team-first mindset.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Communication

Teamwork

Flexible hours

Job description

Soma in California is hiring a part-time Sales Lead to support store leadership, mentor staff, and uphold our hospitality-driven culture. You will drive brand priorities on the sales floor, coach teammates, and run operations like cash handling and inventory while delivering memorable, personalized customer experiences.

Ideal candidates bring 2 years of retail management, strong communication, and a team-first mindset.