Retail Sales Lead — Inspire Teams, Elevate Customer Experience

Knitwell Group; Atlanta (GA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Optional medical, dental, and vision保险

401(k) plan

Merchandise discounts plus eligibility

Professional development and growth

Community impact through philanthropic

Job summary

Soma is seeking a Sales Lead to partner with store leadership, supervise the team, and uphold brand standards while creating a welcoming, customer-centered environment reflecting our hospitality culture.

You will lead by example on the sales floor, coach teammates, and manage operations like opening/closing, scheduling, and inventory while staying informed on promotions and policies. This role emphasizes teamwork and memorable customer experiences.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Flexible availability — including nights, weekends, and holidays.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management experience

Communication skills

Interpersonal skills

Team player

Job description

Soma is seeking a Sales Lead to partner with store leadership, supervise the team, and uphold brand standards while creating a welcoming, customer-centered environment reflecting our hospitality culture.

You will lead by example on the sales floor, coach teammates, and manage operations like opening/closing, scheduling, and inventory while staying informed on promotions and policies. This role emphasizes teamwork and memorable customer experiences.