Retail Tax Expert & Community Advocate

Intuit

Placentia (CA)

On-site

USD 68,000 - 75,000

Full time

12 days ago

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Benefits offered by this job

401(k) with company match
Employee Stock Purchase Plan
E&O Insurance provided by Intuit
Employee Assistance Program
Discounts on Intuit products

Job summary

Intuit in California is seeking a TurboTax Retail Expert to work on-site at a TurboTax Retail or Flagship location, serving in-person customers with tax expertise and software support. You will build relationships and grow the local client base while delivering accurate tax preparation and helpful advisory services.

This non-exempt, retail role requires at least 3 years of tax-prep experience, relevant licenses, and comfort working Sundays through Saturdays.

Qualifications

  • Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
  • Must have PTIN to file taxes.
  • Must hold or obtain relevant State licenses/certificates.
  • Minimum 3 years of paid experience filing 1040s (federal and state) per season with professional software.
  • Familiarity with Circular 230.
  • Must be onsite at a TurboTax location, Sunday–Saturday, 20 hours/week minimum.
  • Interest in building local and online presence as a TurboTax Expert.

Responsibilities

  • Give hands-on tax advice and complete preparation services for TurboTax customers.
  • Facilitate discovery sessions and tax reviews to optimize deductions and refunds.
  • Leverage government resources and team expertise for accurate tax solutions.
  • Provide a best-in-class customer experience to help clients reach financial goals.
  • Grow the TurboTax client base in the local community with marketing support.

Skills

Tax expertise
Community outreach
Client relations
Tax software
CRM/sales tools
Bilingual English/Spanish
Retail presence
Public speaking

Education

EA/CPA/Attorney license

Tools

TurboTax software
CRM tools

Job description

Intuit in California is seeking a TurboTax Retail Expert to work on-site at a TurboTax Retail or Flagship location, serving in-person customers with tax expertise and software support. You will build relationships and grow the local client base while delivering accurate tax preparation and helpful advisory services.

This non-exempt, retail role requires at least 3 years of tax-prep experience, relevant licenses, and comfort working Sundays through Saturdays.

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