Retail Tax Expert & Community Advocate

Intuit Inc.

Paramus (NJ)

On-site

USD 45,000 - 50,000

Full time

14 days+
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Benefits offered by this job

401(k) matching
Paid sick time
Employee stock purchase plan
E&O Insurance
Employee assistance program
Discounts on TurboTax
Marketing and growth opportunities

Job summary

Intuit Inc. in the United States is seeking highly motivated TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations. You will provide in-person tax preparation, tax advice, and software support to empower customers and support local communities.

The role emphasizes building long-term client relationships, driving growth, and delivering a best-in-class customer experience. Previous tax credentials and PTIN are required; bilingual skills are a plus.

Qualifications

  • Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
  • PTIN is required to file taxes.
  • Must possess or obtain state licenses, certificates, permits, or bonds.
  • Minimum 3 years of paid tax returns (federal/state) filed with professional software.
  • Circular 230 familiarity and onsite work at a TurboTax location.

Responsibilities

  • Proactively represent TurboTax locally, serving as a visible community ambassador.
  • Provide hands-on tax advice and complete returns for customers onsite.
  • Identify deductions, plan taxes, and deliver personalized tax guidance.
  • Develop relationships to grow client base and drive loyalty.
  • Interact with clients in-person and via TurboTax marketing initiatives.

Skills

Tax expertise
Community engagement
Onsite availability
Bilingual English/Spanish
Customer service

Education

EA/CPA/Attorney license

Tools

TurboTax software
CRM tools

Job description

Intuit Inc. in the United States is seeking highly motivated TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations. You will provide in-person tax preparation, tax advice, and software support to empower customers and support local communities.

The role emphasizes building long-term client relationships, driving growth, and delivering a best-in-class customer experience. Previous tax credentials and PTIN are required; bilingual skills are a plus.

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