Retail Systems Engineer III - Field POS & Tech (90% Travel)

Merchants Distributors, LLC; Hickory (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading grocery distribution company is seeking an individual to ensure successful operation and implementation of retail store hardware and software. The role will require 90% travel within the Augusta-Aiken area. Responsibilities include installing and troubleshooting systems, training store teams, and supporting the launch of new stores. Candidates should possess a relevant degree and 2+ years of experience in tech support, alongside excellent problem-solving and communication skills.

Qualifications

• 2+ years of technology-related experience.
• 2+ years of grocery retail support.
• Ability to juggle multiple tasks.

Responsibilities

• Install hardware and software as necessary.
• Provide training to store teams on new procedures.
• Ensure smooth opening of new retail stores regarding point of sale.
• Work with third party break fix providers.
• Assist with remodels and special projects.

Skills

Troubleshooting skills

Problem-solving skills

Organizational skills

Communication skills

Technical Support

Education

Bachelor’s degree in computer science, mathematics, or business

Tools

IBM 4690

Toshiba TCxSky OS

Windows OS

Python

Job description

A leading grocery distribution company is seeking an individual to ensure successful operation and implementation of retail store hardware and software. The role will require 90% travel within the Augusta-Aiken area. Responsibilities include installing and troubleshooting systems, training store teams, and supporting the launch of new stores. Candidates should possess a relevant degree and 2+ years of experience in tech support, alongside excellent problem-solving and communication skills.