Field Retail Systems Engineer III - Travel 90%

Lowes Foods; Hickory (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A retail company in Hickory, North Carolina is seeking a professional to ensure the successful operation and implementation of retail store hardware and software, especially POS systems. Applicants should possess a bachelor's degree and 2+ years of experience in grocery retail support, along with strong troubleshooting and problem-solving skills. This role requires the ability to manage multiple tasks effectively, while also providing training and support to the store teams.

Qualifications

• 2+ years of technology-related experience.
• 2+ years of grocery retail support.
• Working knowledge of retail automation applications and POS systems.
• Ability to work without supervision.

Responsibilities

• Install hardware and software as necessary.
• Provide training to store teams on new procedures when necessary.
• Assist the infrastructure team with networking-related hardware troubleshooting.
• Responsible for on-call duties providing application/hardware support during off hours.

Skills

Troubleshooting and problem-solving skills

Ability to make decisions

Excellent organizational and communication skills

Ability to juggle multiple tasks

Education

Bachelor’s degree in computer science, mathematics, or business

Tools

IBM 4690 / Toshiba TCxSky OS

Basic understanding of Windows OS

Basic knowledge of Python or running scripts

Job description

A retail company in Hickory, North Carolina is seeking a professional to ensure the successful operation and implementation of retail store hardware and software, especially POS systems. Applicants should possess a bachelor's degree and 2+ years of experience in grocery retail support, along with strong troubleshooting and problem-solving skills. This role requires the ability to manage multiple tasks effectively, while also providing training and support to the store teams.