Retail Support Specialist – Competitive Pay & Growth

DSI Systems; Greensboro (NC); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Competitive starting pay

Comprehensive training programs

401k Plan with employer matching

Paid vacation and personal days

Employee profit sharing

50% AT&T wireless discount

Job summary

A leading retail support firm in Greensboro is looking for a Retail Support Specialist to provide frontline support in national retail environments. The ideal candidate will engage with customers and partners to resolve issues related to billing and device concerns. This position offers a competitive starting pay of $26 per hour, along with comprehensive training and development opportunities in a supportive team environment. Join us and make a significant impact in customer service.

Qualifications

• Strong customer service and communication skills.
• Ability to handle high-stress situations professionally.
• Proficient in multitasking and navigating complex systems.

Responsibilities

• Provide friendly support to AT&T customers in retail locations.
• Resolve inquiries related to billing and account updates.
• Troubleshoot wireless devices and network issues.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Multitasking skills

Job description

A leading retail support firm in Greensboro is looking for a Retail Support Specialist to provide frontline support in national retail environments. The ideal candidate will engage with customers and partners to resolve issues related to billing and device concerns. This position offers a competitive starting pay of $26 per hour, along with comprehensive training and development opportunities in a supportive team environment. Join us and make a significant impact in customer service.