Retail Support Associate, Miami Design District

Rimowa GmbH; Miami (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

RIMOWA GmbH in Miami seeks a Retail Support Associate to assist the store team with daily operations and ensure productivity.

You will handle shipments, inventory prep, repairs, product placement, and client communications using the R-client tool; weekend and holiday availability required.

Formación

• High School diploma or equivalent is required.
• Excellent communication skills, both written and verbal.
• Detail-oriented and task-focused with strong problem-solving abilities.

Responsabilidades

• Assist store team with all operational duties to boost productivity.
• Report to Store Manager and ensure duties are performed correctly.
• Monitor shipments and follow up on discrepancies.
• Assist with year-end inventory counts.
• Prepare shipping duties for Prêt-à-porter operations.
• Keep stock areas neat and orderly.
• Perform basic luggage repairs with small tools.
• Box counts; reconcile with bills of lading.
• Assist selling floor with product placement and stock recovery.
• Complete transfer forms and receive merchandise.
• Ensure cash wraps stocked with supplies.
• Track and place paid goods.
• Perform deliveries as requested.
• Assist client advisors on sales floor.
• Use the R-client tool to connect with clients about repairs or new products.
• Handle new projects as needed by management.

Conocimientos

Detail oriented

Professional communication

Problem solving

Team player

Positive attitude

Flexible schedule

Physical ability

Educación

High School diploma or equivalent

Descripción del empleo

Position

The RIMOWA Retail Support Associate is responsible for assisting the store team in all operational duties to help increase store productivity and performance.

Job Responsibilities

• Reports to Store Manager ensuring work duties are accurately performed
• Monitors the flow of all shipments and ensures prompt follow up with discrepancies
• Assist with yearend inventory counts including preparation
• Determine appropriate methods of shipping and prepare relevant Prêt-à-portererwork as needed
• Ensure all stock areas are neat, clean and orderly per company standard
• Responsible for completing basic luggage repairs using small hand tools
• Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately
• Assist selling floor with product placement and stock recovery
• Complete transfer forms
• Receive merchandise onto selling floor
• Ensure cash wraps are fully stocked with operational supplies as per store readiness
• Ensure accurate tracking and placement of all paid goods.
• Perform deliveries as requested
• Assist client advisors on the sales floor as needed
• Utilize the R-client tool to connect with clients regarding their repairs or to propose new products when appropriate
• Handle any new projects as required by the management team or business need

Profile

• High School diploma or equivalent
• Detail oriented, task focused
• Professional, strong communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 25lbs repeatedly