Store Manager - Las Vegas, Crystals

RIMOWA; Las Vegas (NV); On-site; USD 70,000 - 120,000; Full time

Job summary

RIMOWA Store Managers lead the store to achieve top-line objectives through expert client relations, brand storytelling, and exceptional product knowledge. You will train and motivate a team, manage inventory and store operations, and drive outreach initiatives to cultivate high-value clients.

The role requires 5+ years of luxury retail management, strong leadership, and the ability to work evenings, weekends, and holidays.

Qualifications

• High School diploma or equivalent.
• 5+ years of luxury retail management experience.
• Ability to lift up to 20 lbs and work evenings, weekends, and holidays.
• Proven track record driving sales through events and collaboration with marketing.

Responsibilities

• Achieve store sales goals and other financial targets.
• Provide training for team in selling techniques and product knowledge.
• Analyze store performance and craft solutions based on sales reports and financial statements.
• Demonstrate exceptional service for a luxury brand and cultivate new/existing clients.
• Act as a brand ambassador and seek outreach/networking opportunities.

Skills

Retail management

Luxury brand experience

Team leadership

Client relations

Sales training

Education

High School diploma

Tools

POS systems

Excel

Inventory management

Job description

Position

The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.

Position

The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.

Job Responsibilities

JOB RESPONSIBILITIES

Sales and Client Relations

• Achieve store sales goals and other financial targets
• Provide training for team in selling techniques and product knowledge
• Analyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
• Demonstrate the highest level of service for a luxury brand, mentor team on service standards and assist in the cultivation of new and existing clients
• Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities

Stock and Inventory Management

• Communicate with leaders to ensure inventory meets business needs
• Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Conduct inventory counts, manage RTV’s and overall stock movement
• Ensure accurate and efficient receipt and transfer of all goods
• Execute well organized inventory counts

Team Management

• Attract and recruit successful sales associates capable of being promoted into managerial positions
• Coach the sales team on performance, provide professional development, and nurture corporate culture
• Motivate the sales team through the creation of a fun work environment
• Implement RIMOWA's clienteling practices to build each team member’s business and overall store performance

Store Operations

• Maintain operation of all POS functions to ensure accurate store reporting
• Maintain store payroll in accordance with overall store budget
• Create sales/marketing reports using Excel and Cedig.
• Manage facilities and operational costs
• Other ad hoc projects as determined by management

Visual Merchandising

• Merchandise the store and execute window displays in accordance with company directives for collections
• Maintain all display fixtures, lighting and marketing material

Profile

• Completion of a High School diploma or equivalent
• Must possess at least 5 years' experience in retail management with a luxury brand
• Proven ability to drive sales from start-up, execute events and work in concert with marketing
• Talent for managing and developing a cohesive team
• Required to lift boxes up to 20lbs repeatedly
• Able to work evenings, weekends and holidays