Retail Support Associate, Waikiki

RIMOWA GmbH; Honolulu (HI); Hybrid; USD 19,286 - 30,307; Full time

Job summary

RIMOWA GmbH in Hawaii seeks a Retail Support Associate to assist the store team with day-to-day operations and boost store productivity. You will report to the Store Manager and help with shipments, inventory prep, and customer service on the sales floor.

Responsibilities include ensuring stock areas are tidy, assisting on the floor with product placement, handling paperwork for shipments, and performing light luggage repairs using small tools. Flexibility for varied hours is expected.

Qualifications

• Must have a high school diploma or equivalent.
• Detail oriented and task focused.
• Strong verbal and written communication skills.
• Excellent problem-solving skills and positive attitude.
• Ability to work varied hours including nights, holidays, weekends.
• Able to lift large boxes up to 25 lbs.

Responsibilities

• Reports to Store Manager ensuring work duties are accurately performed.
• Monitors the flow of all shipments and ensures prompt follow up with discrepancies.
• Assist with yearend inventory counts including preparation.
• Determine appropriate methods of shipping and prepare relevant paperwork as needed.
• Ensure all stock areas are neat, clean and orderly per company standard.
• Responsible for completing basic luggage repairs using small hand tools.
• Perform box counts and validate against bills of lading, reporting discrepancies, shortages or damages.
• Assist selling floor with product placement and stock recovery.
• Complete transfer forms
• Receive merchandise onto selling floor
• Ensure cash wraps are fully stocked with operational supplies as per store readiness.
• Ensure accurate tracking and placement of all paid goods.
• Perform deliveries as requested.
• Assist client advisors on the sales floor as needed.
• Utilize the R-client tool to connect with clients regarding repairs or to propose new products when appropriate.
• Handle any new projects as required by management.

Skills

Detail oriented

Communication skills

Team player

Problem solving

Education

High School diploma or equivalent

Job description

The RIMOWA Retail Support Associate is responsible for assisting the store team in all operational duties to help increase store productivity and performance.

Job responsibilities

• Reports to Store Manager ensuring work duties are accurately performed
• Monitors the flow of all shipments and ensures prompt follow up with discrepancies
• Assist with yearend inventory counts including preparation
• Determine appropriate methods of shipping and prepare relevant paperwork as needed
• Ensure all stock areas are neat, clean and orderly per company standard
• Responsible for completing basic luggage repairs using small hand tools
• Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately
• Assist selling floor with product placement and stock recovery
• Complete transfer forms
• Receive merchandise onto selling floor
• Ensure cash wraps are fully stocked with operational supplies as per store readiness
• Ensure accurate tracking and placement of all paid goods
• Perform deliveries as requested
• Assist client advisors on the sales floor as needed
• Utilize the R-client tool to connect with clients regarding their repairs or to propose new products when appropriate
• Handle any new projects as required by the management team or business need

Profile

• High School diploma or equivalent
• Detail oriented, task focused
• Professional, strong communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ability to work varied hours/days, including nights, holidays, weekends
• Must be able to lift large boxes up to 25 lbs repeatedly