Retail Supervisor – Park City Center | Coaching & Ops

Vans; Lancaster (Lancaster County); On-site; USD 24,000 - 33,000; Part time

Job summary

Vans is seeking a store Supervisor to support the leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

You will help maximize profitability, foster an inclusive culture, and contribute to the store’s success in a fast-paced retail environment. This role requires 1+ years of retail or store leadership experience, a High School Diploma or

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• Strong communication and interpersonal skills with the ability to influence across all levels.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.

Skills

Leadership

Coaching

Customer service

Merchandising

Store operations

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Vans is seeking a store Supervisor to support the leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

You will help maximize profitability, foster an inclusive culture, and contribute to the store’s success in a fast-paced retail environment. This role requires 1+ years of retail or store leadership experience, a High School Diploma or