Retail Supervisor: Lead Teams, Drive Impact & Growth

Goodwill Northern New England; Salem (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Vision, and Dental benefits

Generous PTO Plan

Paid Short- & Long-Term Disability.

403(b) retirement plan with employer

50% Employee discount at Goodwill NH/N

Job training and growth potential

Job summary

Goodwill Northern New England is hiring a Retail Supervisor to drive store success through leadership and active engagement with associates and customers. You will help achieve sales goals and maintain smooth operations.

The role emphasizes developing leadership skills and career growth within a caring, community-focused nonprofit. A Friendly, inclusive workplace with opportunities for growth is offered.

Qualifications

• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
• High school diploma, GED, HiSET, or equivalent; a valid driver's license with a safe driving record.
• Criminal background check that meets agency standards.
• Flexibility to work evenings, weekends, and holidays, based on business needs.
• Associate's Degree preferred; Excel proficiency preferred.

Responsibilities

• Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.
• Lead a team of associates, ensuring operational tasks and procedures are executed smoothly, including opening and closing routines with the customer at the center.
• This position serves as a stepping-stone on your journey to becoming an effective store leader.

Skills

Leadership

Team Management

Customer focus

Flexibility

Education

High School Diploma/GED

Associate's Degree

Tools

Excel

Reporting

Computer literacy

Job description

Goodwill Northern New England is hiring a Retail Supervisor to drive store success through leadership and active engagement with associates and customers. You will help achieve sales goals and maintain smooth operations.

The role emphasizes developing leadership skills and career growth within a caring, community-focused nonprofit. A Friendly, inclusive workplace with opportunities for growth is offered.