Retail Supervisor — Lead a Community-Focused Store

Goodwill Industries of Northern New Engl; Belmont (NH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

Generous PTO

Disability insurance

403(b) with employer match

50% Store discount

Job training & growth opportunities

Life navigation & telehealth services

Job summary

Goodwill Northern New England seeks a Retail Supervisor to lead associates and engage customers, driving store sales with trust and reliability. This role offers growth within the organization and a collaborative, inclusive culture.

Pay ranges from $17.00 to $20.00 per hour depending on experience, with benefits including medical, vision, dental, PTO, disability coverage, a 403(b) plan with employer match, and a 50% store discount across NH, ME, and VT.

Qualifications

• A positive, friendly attitude to set an example for your team.
• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
• Mathematical and literacy skills to support your job duties.
• Flexibility to work evenings, weekends, and holidays, based on business needs.
• Computer literacy to complete your job duties.
• A high school diploma, GED, HiSET, or equivalent.
• A criminal background check that meets agency standards.
• A valid driver's license with a safe driving record and insurance meeting agency standards.

Responsibilities

• Leadership: Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.
• Team Management: Lead a team of associates, ensuring operational tasks and procedures are executed smoothly. You'll also ensure opening and closing routines are completed while keeping the customer at the center of everything we do.
• Career Growth: This position serves as a stepping-stone on your journey to becoming an effective store leader. If you're looking to advance your retail career with an organization that genuinely cares and makes a positive impact on the community, the Goodwill team is the perfect place for you.

Skills

Leadership

Team management

Flexibility

Computer literacy

Driver's license

Customer service

Education

High School Diploma or equivalent

Associate's Degree (preferred)

Tools

Excel

Reporting tools

Job description

Goodwill Northern New England seeks a Retail Supervisor to lead associates and engage customers, driving store sales with trust and reliability. This role offers growth within the organization and a collaborative, inclusive culture.

Pay ranges from $17.00 to $20.00 per hour depending on experience, with benefits including medical, vision, dental, PTO, disability coverage, a 403(b) plan with employer match, and a 50% store discount across NH, ME, and VT.