Retail Supervisor

Goodwill Northern New England; Salem (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Vision, and Dental benefits

Generous PTO Plan

Paid Short- & Long-Term Disability.

403(b) retirement plan with employer

50% Employee discount at Goodwill NH/N

Job training and growth potential

Job summary

Goodwill Northern New England is hiring a Retail Supervisor to drive store success through leadership and active engagement with associates and customers. You will help achieve sales goals and maintain smooth operations.

The role emphasizes developing leadership skills and career growth within a caring, community-focused nonprofit. A Friendly, inclusive workplace with opportunities for growth is offered.

Qualifications

• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
• High school diploma, GED, HiSET, or equivalent; a valid driver's license with a safe driving record.
• Criminal background check that meets agency standards.
• Flexibility to work evenings, weekends, and holidays, based on business needs.
• Associate's Degree preferred; Excel proficiency preferred.

Responsibilities

• Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.
• Lead a team of associates, ensuring operational tasks and procedures are executed smoothly, including opening and closing routines with the customer at the center.
• This position serves as a stepping-stone on your journey to becoming an effective store leader.

Skills

Leadership

Team Management

Customer focus

Flexibility

Education

High School Diploma/GED

Associate's Degree

Tools

Excel

Reporting

Computer literacy

Job description

Goodwill Northern New England — good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short- & Long-Term Disability.
• 403(b) retirement plan with employer match
• 50% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potentialand more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Job Summary:

As a Retail Supervisor, you'll be a driving force in our business through your leadership and active engagement with associates and customers. Here's what you'll do:

• Leadership: Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.
• Team Management: Lead a team of associates, ensuring operational tasks and procedures are executed smoothly. You'll also ensure opening and closing routines are completed while keeping the customer at the center of everything we do.
• Career Growth: This position serves as a stepping-stone on your journey to becoming an effective store leader. If you're looking to advance your retail career with an organization that genuinely cares and makes a positive impact on the community, the Goodwill team is the perfect place for you.

MINIMUM QUALIFICATIONS:

• A positive, friendly attitude to set an example for your team.
• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
• Mathematical and literacy skills to support your job duties.
• Flexibility to work evenings, weekends, and holidays, based on business needs.
• Computer literacy to complete your job duties.
• A high school diploma, GED, HiSET, or equivalent.
• A criminal background check that meets agency standards.
• A valid driver's license with a safe driving record and insurance meeting agency standards.

PREFERRED QUALIFICATIONS:

• An Associate's Degree.
• Computer experience, including reporting and Excel proficiency.

Qualifications

Skills

Preferred

Team Building

Advanced

Advanced

Intermediate

Behaviors

Preferred

Leader

: Inspires teammates to follow them

Motivations

Preferred

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Education

Required

High School Diploma/GED or better.

Experience

Required

1 year:

1+ years of supervisor experience

1 year:

1+ years of retail experience

Demonstrated knowledge of basic retail practices and procedures

Licenses & Certifications

Required

Drive. Lic. - Class C

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.