Retail Supervisor — Lead Teams, DailyPay & 40% Discount

Bath & Body Works; Roanoke (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

401k with company match & Associate Rx

Job summary

Bath & Body Works in Roanoke, VA is seeking a Store Supervisor to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and driving growth across the store. You will lead by example, coach teams, and uphold our brand standards.

This role requires leadership, a customer-first mindset, strong communication skills, and the ability to coach, de-escalate, and motivate staff across peak hours, weekends and holidays.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior supervisory experience, preferably in retail.
• Ability to foster a customer-focused selling culture.
• Effective communication and adaptability.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead as Manager on Duty when scheduled to ensure customer experience, vendor relations, or maintenance issues are addressed.
• Collaborate with Sales Leadership to execute action plans and drive results.
• Perform opening/closing routines, deposits, and interpret company directives.
• Set daily/shift direction and goals as associates arrive.
• Provide performance feedback and coaching to managers.
• Model selling behaviors and drive exceptional in-store experiences.
• Uncover customer needs, demonstrate products, and make personalized recommendations.
• Train and motivate associates to improve selling and service.
• Maintain safety, cleanliness, and brand standards.

Skills

Supervisory experience

Customer focus

Coaching

Communication

Hiring & onboarding

De-escalation

Flexibility

Education

High school diploma or GED or relevant work experience

Job description

Bath & Body Works in Roanoke, VA is seeking a Store Supervisor to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and driving growth across the store. You will lead by example, coach teams, and uphold our brand standards.

This role requires leadership, a customer-first mindset, strong communication skills, and the ability to coach, de-escalate, and motivate staff across peak hours, weekends and holidays.