Retail Supervisor: Lead Team & Elevate Customer Experience

Columbia Brands USA; Hershey (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Benefits package including medical, ,d

401k plan with company match

Employee discounts

Generous time off

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to join the Store Leadership Team in a fast-paced retail environment. You will lead associate-level staff, ensure smooth day-to-day operations, and drive the customer experience while upholding store procedures and standards.

You will coach team members, monitor inventory processes, and collaborate with leadership to maintain profitability and a positive store culture.

Qualifications

• No specific education required; HS diploma or GED preferred.
• 2–5 years of experience in a similar role.
• Experience with POS and in-store computer systems; strong communication skills.

Responsibilities

• Oversee the day-to-day work of associate level staff.
• Provide direction, training, and coaching to ensure efficient operations and store procedures.
• Supervise department to maintain profitability through receiving, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching; lead by example.
• Collaborate with store leadership on policies, procedures, and standards for areas of responsibility.
• Ensure adherence to procedures and quality standards; resolve problems or errors.

Skills

POS systems operation

Communication skills

Education

High School Diploma or GED preferred

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to join the Store Leadership Team in a fast-paced retail environment. You will lead associate-level staff, ensure smooth day-to-day operations, and drive the customer experience while upholding store procedures and standards.

You will coach team members, monitor inventory processes, and collaborate with leadership to maintain profitability and a positive store culture.