Retail Supervisor: Lead Store Team & Customer Experience

Columbia Sportswear Company; Santa Clara (CA); Hybrid; USD 27,000 - 37,000; Full time

Benefits offered by this job

Employee discounts

Tuition Assistance

Job summary

Columbia Sportswear Company in Santa Clara seeks a Retail Supervisor to assist the Store Manager in daily operations. You will lead and coach a diverse team, provide sales floor leadership, and ensure a personalized shopping experience for customers.

The role emphasizes product knowledge, merchandising execution, and collaboration with leadership to meet store goals. Prior supervisory retail experience and strong communication are key.

Qualifications

• No specific education required (HS diploma or GED preferred).
• 2-5 years of experience in a supervisory or retail leadership role.
• Ability to operate inventory and POS systems and related software.
• Judgment to identify and resolve day-to-day operational issues.
• Strong communication to interact with leadership, staff, and customers.

Responsibilities

• Provide training and in-the-moment coaching to engage customers and drive sales.
• Support merchandising directives and ensure timely floor replenishment and presentation.
• Supervise the assigned department and drive sales through product knowledge.
• Collaborate with store leadership to ensure procedures comply with policies and resolve issues.
• Foster a store culture of teamwork and model high professional standards.

Skills

Leadership

Coaching

Customer service

Communication

Education

High School Diploma or GED

Tools

POS systems

Retail software

Job description

Columbia Sportswear Company in Santa Clara seeks a Retail Supervisor to assist the Store Manager in daily operations. You will lead and coach a diverse team, provide sales floor leadership, and ensure a personalized shopping experience for customers.

The role emphasizes product knowledge, merchandising execution, and collaboration with leadership to meet store goals. Prior supervisory retail experience and strong communication are key.