Retail Supervisor: Lead Store Team & Customer Experience

Columbia Sportswear Company; Gonzales (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401k match

Health benefits

Employee discounts

EAP+

Generous time off

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor in Gonzales, TX, to join the Store Leadership Team. You will provide leadership to associate-level staff, ensuring smooth store operations and adherence to procedures that enhance the customer experience.

You will guide training and coaching, supervise department profitability, and collaborate with leadership to maintain standards. The role emphasizes teamwork, a positive store culture, and exemplary professional conduct in a high-volume

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2-5 years of experience in position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Skills

Experience

POS system

In-store systems

Effective communication

Education

High School Diploma or GED preferred

Job description

Columbia Sportswear Company is seeking a Retail Supervisor in Gonzales, TX, to join the Store Leadership Team. You will provide leadership to associate-level staff, ensuring smooth store operations and adherence to procedures that enhance the customer experience.

You will guide training and coaching, supervise department profitability, and collaborate with leadership to maintain standards. The role emphasizes teamwork, a positive store culture, and exemplary professional conduct in a high-volume