Retail Supervisor: Lead Store Ops & Customer Experience

Paycom; San Jose (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Goodwill of Silicon Valley seeks aStore Lead to supervise daily store operations in Santa Clara County. You will guide shift teams, manage cash and POS transactions, assist customers, and ensure proper merchandising and displays.

Applicants should have strong communication, reliability, and a proactive approach to coaching staff, inventory control, and safety. This on-site role supports a dynamic, fast-paced retail environment.

Qualifications

• Requires High School Diploma or equivalent.
• Experience in retail leadership or supervisory role preferred.
• Strong communication and customer service skills required.

Responsibilities

• Supervise store personnel during shifts and provide direction.
• Oversee cash register operations, cash funds, and POS transactions.
• Assist with inventory, merchandising, and display; ensure neat, clean store conditions.

Skills

Leadership

Communication

Teamwork

Cash handling

Merchandising

Education

High School Diploma or equivalent

Tools

NetSuite

RMH/RMS

POS system

Job description

Goodwill of Silicon Valley seeks aStore Lead to supervise daily store operations in Santa Clara County. You will guide shift teams, manage cash and POS transactions, assist customers, and ensure proper merchandising and displays.

Applicants should have strong communication, reliability, and a proactive approach to coaching staff, inventory control, and safety. This on-site role supports a dynamic, fast-paced retail environment.