Retail Shift Lead: Customer Experience & Merch

Goodwill Of Silicon Valley; San Jose (CA); On-site; USD 27,496 - 30,307; Full time

Job summary

Goodwill Of Silicon Valley in San Jose, CA is seeking a dedicated Store Supervisor to manage daily store operations and provide excellent customer service. The ideal candidate will be responsible for directing store personnel and ensuring a positive shopping environment.

Qualifications include a High School Diploma and prior supervisory experience. This role involves cash handling, assisting with inventory control, and maintaining store policies. Opportunities for professional growth are available in a supportive work environment.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of prior Lead or Supervisory experience preferred.
• Experience in retail merchandising with a demonstrated track record of enhancing store sales is preferred.

Responsibilities

• Provide work direction to store personnel during shifts.
• Be accountable for store cash funds when opening/closing the store.
• Provide customer assistance, oversee cash register operation.
• Assist with inventory, display, merchandising and placement of stock on the sales floor.

Skills

Communication skills

Management skills

Retail merchandising

Customer service

Education

High School Diploma or equivalent

Tools

POS systems (NetSuite, RMH/RMS)

Job description

Goodwill Of Silicon Valley in San Jose, CA is seeking a dedicated Store Supervisor to manage daily store operations and provide excellent customer service. The ideal candidate will be responsible for directing store personnel and ensuring a positive shopping environment.

Qualifications include a High School Diploma and prior supervisory experience. This role involves cash handling, assisting with inventory control, and maintaining store policies. Opportunities for professional growth are available in a supportive work environment.