Retail Supervisor: Lead Service & Sales Growth

California Fine Wine & Spirits LLC; Santa Rosa (CA); On-site; USD 30,665 - 36,795; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, prescription, dental, vision)

401(k), HSA, FSA, and pre-tax commuter benefits

Disability and life insurance coverage

Paid parental leave

Pet insurance

Critical illness and accident insurance

Discounted home and auto insurance

College tuition assistance

Career development and product training

Job summary

California Fine Wine & Spirits LLC is seeking a Supervisor to support management in enhancing the brand and driving store operations. The Supervisor will foster a positive sales and service culture while ensuring compliance with regulations. Key responsibilities include delivering excellent customer service, supervising team training, and maintaining safety and cleanliness standards.

Qualifications include a high school diploma and 1-3 years of experience in a retail supervisory role. Benefits include paid time off, health care plans, and generous discounts.

Qualifications

• 1–3 years of experience including 1+ year in a supervisory role.
• Must be 21 years of age or older.
• Ability to work evenings and weekends.

Responsibilities

• Deliver outstanding customer service by leading by example.
• Supervise team members and support their training.
• Ensure adherence to all laws and maintain store compliance.
• Maintain safety and cleanliness standards.

Skills

Strong interpersonal skills

Team-player mindset

Customer issue resolution

Coaching peers

Familiarity with point-of-sale systems

Flexible schedule

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

California Fine Wine & Spirits LLC is seeking a Supervisor to support management in enhancing the brand and driving store operations. The Supervisor will foster a positive sales and service culture while ensuring compliance with regulations. Key responsibilities include delivering excellent customer service, supervising team training, and maintaining safety and cleanliness standards.

Qualifications include a high school diploma and 1-3 years of experience in a retail supervisory role. Benefits include paid time off, health care plans, and generous discounts.