Front End & Cashier Supervisor - Customer Service Leader

California Fine Wine & Spirits LLC; San Mateo (CA); On-site; USD 30,665 - 36,795; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health-care plans (medical, prescription, dental, vision)

401(k), HSA, FSA, pre-tax commuter benefits

Disability & life insurance coverage

Paid parental leave

Pet insurance

Career development & product training

Consumer classes & more

Job summary

California Fine Wine & Spirits LLC is seeking a Supervisor to support store operations and foster a customer-centered service culture. You will lead a team, ensuring they deliver outstanding service while adhering to regulations.

The ideal candidate has supervisory experience in retail, strong interpersonal skills, and is capable of resolving customer issues. Benefits include paid time off, health care plans, and generous discounts.

Qualifications

• 1-3 years of experience, with at least 1 year in a supervisory role within a retail setting.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Deliver outstanding customer service by leading by example.
• Supervise team members and support their training.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol.
• Maintain store safety and cleanliness standards.
• Perform other duties as assigned.

Skills

Strong interpersonal skills

Customer service

Team-player mindset

Coaching

Point-of-sale systems

Inventory management software

Education

High school diploma or equivalent

Job description

California Fine Wine & Spirits LLC is seeking a Supervisor to support store operations and foster a customer-centered service culture. You will lead a team, ensuring they deliver outstanding service while adhering to regulations.

The ideal candidate has supervisory experience in retail, strong interpersonal skills, and is capable of resolving customer issues. Benefits include paid time off, health care plans, and generous discounts.