Keyholder & Retail Supervisor - Customer Experience Lead

California Fine Wine & Spirits LLC; West Hollywood (CA); On-site; USD 32,855 - 39,426; Full time

Job summary

California Fine Wine & Spirits LLC in West Hollywood is seeking a Supervisor who will support store operations and ensure a team-oriented sales culture. Responsibilities include leading by example, resolving customer issues, and supervising team member training.

The ideal candidate has 1-3 years of experience, including supervisory experience in retail. This role offers a flexible schedule and values candidates who can enhance service standards in a vibrant retail environment.

Pay range: $23.85 - $28.62 per hour, with various benefits available.

Qualifications

• 1-3 years of experience, with at least 1 year in a supervisory role.
• Ability to work flexible hours, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Support the management team in store operations.
• Deliver outstanding customer service by fostering a welcoming atmosphere.
• Supervise and train team members.

Skills

Interpersonal skills

Customer issue resolution

Coaching peers

Retail supervisory experience

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

California Fine Wine & Spirits LLC in West Hollywood is seeking a Supervisor who will support store operations and ensure a team-oriented sales culture. Responsibilities include leading by example, resolving customer issues, and supervising team member training.

The ideal candidate has 1-3 years of experience, including supervisory experience in retail. This role offers a flexible schedule and values candidates who can enhance service standards in a vibrant retail environment.

Pay range: $23.85 - $28.62 per hour, with various benefits available.