Retail Supervisor — Lead Sales & Team Excellence

PUMA Gruppe; Leesburg (VA); Híbrido; USD 29 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus

Benefits

Resumo da oferta

PUMA is seeking a Retail Supervisor for our Leesburg, VA location. You will lead store operations, drive sales and customer service, and support store leadership in staffing and scheduling to optimize profitability.

Expect a base hourly rate of $21.00–$24.00 with bonus and benefits. The role requires 1–2 years in retail, strong communication, and the ability to work non-traditional hours, including weekends and holidays.

Qualificações

• 1–2 years' experience in a customer service retail role (apparel/footwear preferred).
• Proven ability to exceed sales goals and work with teams.
• Strong communication and quick learning ability.

Responsabilidades

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts.
• Responsible for handling and processing incoming and outgoing merchandise.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
• The base pay for this position is $21.00 - $24.00 + Bonus + Benefits
• Pay may vary depending on job-related knowledge, skills, and experience.

Conhecimentos

Customer service

Sales targets

Team player

Learning agility

Communication

Physical stamina

Ferramentas

MS Office

Retail software

Descrição da oferta de emprego

PUMA is seeking a Retail Supervisor for our Leesburg, VA location. You will lead store operations, drive sales and customer service, and support store leadership in staffing and scheduling to optimize profitability.

Expect a base hourly rate of $21.00–$24.00 with bonus and benefits. The role requires 1–2 years in retail, strong communication, and the ability to work non-traditional hours, including weekends and holidays.