Retail Supervisor: Elevate Guest Experience & Ops

guestservices; Flamingo (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Guest Services is seeking a Retail Supervisor to support the Retail Manager in daily unit operations, staff oversight, inventory control, maintaining displays, and delivering exceptional customer service across our Florida location.

You will supervise cashiers, assist in recruitment and scheduling, ensure safety standards, and help achieve financial goals while maintaining a positive team environment and high service quality.

Qualifications

• High School Diploma or GED preferred; Bachelor’s or Business Degree preferred.
• 1–2 years of experience in retail.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to organize multiple priorities and lead a team; strong problem-solving skills.
• Strong customer service abilities; actively helps customers and coworkers.

Responsibilities

• Assist Retail Manager in staff supervision and scheduling.
• Monitor setup, maintenance of retail area, and cashier stations.
• Complete sales in POS accurately and efficiently; assist clerks.
• Recruit, train, and develop hourly staff for peak performance.
• Maintain safety, inventory procedures, and quality control.
• Open and/or close the store; manage displays and stock.
• Support Summer Adventure Operations and other duties as assigned.

Skills

Retail experience

Customer service

Team leadership

Problem-solving

Organization

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

POS system

Cash register

Job description

Guest Services is seeking a Retail Supervisor to support the Retail Manager in daily unit operations, staff oversight, inventory control, maintaining displays, and delivering exceptional customer service across our Florida location.

You will supervise cashiers, assist in recruitment and scheduling, ensure safety standards, and help achieve financial goals while maintaining a positive team environment and high service quality.