Retail Supervisor: Lead, Coach & Service Excellence

VF Outdoor, LLC; San Diego (CA); On-site; USD 31,000 - 40,000; Part time

Benefits offered by this job

Paid time off

Ski pass discounts

Kayak rental access

Job summary

Timberland in San Diego is seeking a dynamic Supervisor to support the store leadership team and drive an exceptional customer experience. You will mentor and coach associates, model selling behaviors, and ensure operational excellence across engagement, merchandising, and store standards.

In collaboration with the Store Manager, you’ll help maximize profitability and foster an inclusive, high‑energy environment.

Qualifications

• 1+ years of retail leadership experience in a fast-paced environment.
• Strong coaching and mentoring abilities.
• Proven ability to drive sales and customer satisfaction.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support store team in achieving sales goals by monitoring KPIs.
• Model selling behaviors and maintain a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations including opening/closing and floor coverage.
• Support stockroom operations and ensure timely product flow to sales floor.
• Assist in training and onboarding new team members.
• Maintain visual merchandising standards and product replenishment.
• Protect inventory through proper shipping, receiving, and loss prevention.
• Promote community engagement through local initiatives and events.
• Uphold policies and safety standards.

Skills

Retail leadership

Coaching

Customer engagement

Communication skills

Inventory management

Education

High school diploma

Associate degree preferred

Tools

Retail software tools

Job description

Timberland in San Diego is seeking a dynamic Supervisor to support the store leadership team and drive an exceptional customer experience. You will mentor and coach associates, model selling behaviors, and ensure operational excellence across engagement, merchandising, and store standards.

In collaboration with the Store Manager, you’ll help maximize profitability and foster an inclusive, high‑energy environment.