Retail Supervisor: Lead & Coach Customer Experience

VF Corporation

North Charleston (SC)

On-site

USD 24,000 - 31,000

Part time

14 days+
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Benefits offered by this job

Incentive plan
VF benefits overview

Job summary

Vans, a VF brand, is seeking a Supervisor to support the store’s leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and help maximize profitability while upholding brand standards and a positive, inclusive store culture.

This role thrives in a fast-paced retail environment, with opportunities to mentor others and deliver outstanding service daily.

Qualifications

  • 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • A High School Diploma or equivalent is preferred; demonstrated achievements valued.

Responsibilities

  • Deliver high level of personalized customer engagement.
  • Support store leadership in achieving sales goals and KPIs.
  • Model selling behaviors and foster a consumer-centric mindset.
  • Coach and develop associates to meet productivity goals.
  • Supervise daily store operations including opening/closing procedures and floor coverage.
  • Support inventory flow and loss prevention practices.
  • Assist in training new team members and provide ongoing feedback.
  • Maintain visual merchandising standards and brand directives.

Skills

Retail leadership
Customer engagement
Coaching & mentoring
Communication
Problem solving

Education

High School Diploma or equivalent

Tools

POS systems
Retail software tools
Word processing & spreadsheets

Job description

Vans, a VF brand, is seeking a Supervisor to support the store’s leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and help maximize profitability while upholding brand standards and a positive, inclusive store culture.

This role thrives in a fast-paced retail environment, with opportunities to mentor others and deliver outstanding service daily.

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