Retail Supervisor — Lead & Coach Store Team

vfc; Lancaster (Lancaster County); On-site; USD 23,000 - 33,000; Part time

Job summary

Vans is seeking a Supervisor to support the store's leadership team and drive best-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

In partnership with the Store Manager, you will help maximize store profitability and foster an inclusive team culture. Ideal for someone thriving in a fast-paced retail environment, who enjoys mentoring others and delivering

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.

Skills

Retail leadership

Customer engagement

Coaching skills

Communication skills

Adaptability

Education

High School Diploma

Tools

Retail software

Job description

Vans is seeking a Supervisor to support the store's leadership team and drive best-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

In partnership with the Store Manager, you will help maximize store profitability and foster an inclusive team culture. Ideal for someone thriving in a fast-paced retail environment, who enjoys mentoring others and delivering