Retail Supervisor (Late Swing)

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401K retirement savings plan

Education Tuition Reimbursement

Paid Vacation

Holiday Pay

Weekly Resort Prizes

Career Development and Training

Free daily meal

Internal Advancement

Job summary

Atlantis Casino Resort Spa in Reno, Nevada, seeks a Gift Shop Supervisor to deliver a 4-star guest experience and drive product mix decisions within the gift shop. The role emphasizes inventory control, customer attraction, and vendor event organization in a luxury hospitality setting.

The position benefits from family-owned hospitality excellence, with a strong focus on team recognition and ongoing training opportunities in a premier resort environment.

Qualifications

• Excellent communication skills.
• Demonstrated organizational skills, including attention to detail.
• Excellent problem-solving skills.
• Minimum of two years’ experience in retail.
• Background in hospitality helpful.
• MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***

Responsibilities

• Ensure a 4-star shopping experience for guests.
• Determine the best product mix to meet budget and sales goals.
• Follow procedures for proper inventory management.
• Attract and retain customers making the gift shop a known destination in Reno.
• Organize events to execute vendor training and to bring more exposure to the gift shop.
• Other assignments as assigned by management.

Skills

Communication

Organizational

Problem-solving

Retail experience

Hospitality experience

Grooming standards

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

The Gift Shop Supervisor will be responsible for providing outstanding guest services and will apply their retail skills to connect our guests shopping needs with our high-end products.

The Atlantis Casino Resort Spa Gift Shop takes pride in offering outstanding service to our guests, having a visually appealing store and carrying the best selection of gifts, unique regional items, souvenirs, sundries and food & beverage items for the traveler. During your career with us as a retail supervisor you will have the opportunity to impact all aspects of store operations and grow with a successful retail company!

Hours

Sunday- Thursday 4:15pm-12:15am

Friday and Saturday 6:15pm-2:15am

Responsibilities

• Ensure a 4-star shopping experience for guests
• Determine the best product mix to meet budget and sales goals
• Follow procedures for proper inventory management
• Attract and retain customers making the gift shop a known destination in Reno
• Organize events to execute vendor training and to bring more exposure to the gift shop
• Other assignments as assigned my management.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Excellent communication skills
• Demonstrated organizational skills, including attention to detail
• Excellent problem-solving skills
• Minimum of two years’ experience in retail
• Background in hospitality helpful
• MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***

Atlantis Casino Resort Spa Fosters a Team Working Environment And An Environment That Is Focused On Team Member Recognition And Appreciation. Some Of The Ways In Which We Accomplish This Is By Offering The Following

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for.