Table Games Supervisor - Swing & Graveyard

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

401K retirement savings and match

Tuition reimbursement

Paid vacation and holidays

Weekly resort prizes

Career development and training

Free daily meal

Internal advancement

Job summary

Atlantis Casino Resort Spa in Reno, NV seeks a Table Games Supervisor to lead table operations with a focus on guest experience.

You will supervise up to seven games, coach dealers, track performance, and report to the Games Shift Manager, while adhering to Nevada gaming rules and appearance standards.

Join our team to contribute to a premier hospitality environment that values guest satisfaction and teamwork.

Qualifications

• Must be at least 21 and hold a Nevada gaming license.
• At least 1 year of previous Table Games supervising experience.
• Ability to track guests' average bet, buy-ins, and win/loss.
• Promote the Club Paradise Card and collect information.
• Pass on all pertinent information to Games Shift Manager.
• Must adhere to appearance standards (tattoos/piercings/hair color).

Responsibilities

• Supervise Table Games and personnel according to policies and procedures.
• Effectively supervise up to 7 games in a section.
• Provide superb customer service, develop guest retention, and resolve conflicts.
• Evaluate performance standards, coach dealers, and report to GSM.
• Other assignments as directed by management.

Skills

Table Games supervision

Customer service

Conflict resolution

Communication

Guest retention

Tools

Title 31 compliance

Gaming regulations

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

Come join Team Atlantis! We are currently accepting applications for Table Games Supervisor. This position promotes a positive guest experience in a prompt, courteous, and professional manner. Creates a fun and exciting atmosphere for our guests.

Responsibilities

Table Games Supervisor is responsible for supervising Table Games and personnel professionally, accurately and according to policies and procedures. Ideal candidate will have knowledge of Table Games procedures and be able to effectively supervise up to 7 games in a section. Must have superb customer service skills, develop guest retention, and be able to effectively resolve conflicts and issues that arise. Will evaluate performance standards, coach dealers, and report to GSM. Other assignments as assigned my management. While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk, and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Must be at least 21 State of Nevada Gaming License Must have working knowledge of Title 31 and comply accordingly.
• At least 1 year of previous Table Games supervising experience.
• Be able to accurately track guests average bet, buy-ins, and win loss.
• Be able to promote the Club Paradise Card and gain all necessary information.
• Be able to pass on all pertinent information to Games Shift Manager.
• ***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation.

Benefits

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride.

Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Working at Atlantis Casino Resort Spa in Reno, Nevada, offers a unique and rewarding experience that sets it apart as an employer of choice in the hospitality and gaming industry.

Here are several compelling reasons to consider a career with us, reflecting our commitment to excellence, Team Member growth, and a vibrant workplace culture.

Thanks to its nationally recognized excellence and innovative sustainability practices, Atlantis Casino Resort Spa is an exceptional place to work for anyone seeking a meaningful and dynamic career in hospitality.

Atlantis is recommended by Forbes Travel Guide, with accolades from AAA, TripAdvisor, and Wine Spectator.

Atlantis delivers a culture of high standards and professional pride, where team members have the opportunity to be part of a Four Diamond resort experience and contribute to award-winning venues like the Forbes 4 Star Spa and the Atlantis Steakhouse.

Our team members thrive in a company that leads in environmental stewardship - being the first in northern Nevada to implement eco-forward programs like organics recycling and biodiesel fuel usage.

Atlantis isn't just a place to work - it's a place to grow, be inspired, and make a lasting impact.