Retail Supervisor: Guest Experience Leader & Trainer

Grand View Lodge; Nisswa (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Cote Family Companies in Nisswa, MN is seeking a Retail Supervisor to assist with all aspects of the retail operation, train staff to deliver an exceptional guest experience, and enhance guest expectations.

The role involves managing merchandise displays, inventory accuracy, scheduling, and maintaining service standards across property outlets, with opportunities for advancement into store or inventory management.

Qualifications

• Excellent attention to detail and organizational skills are required.
• Proficiency with retail software and ability to learn new systems.
• Strong problem-solving and time-management abilities are essential.

Responsibilities

• Train and supervise retail staff to deliver exceptional customer experience.
• Assist Retail Manager with product plan-o-gram and merchandising across outlets.
• Create and maintain attractive displays with balance and appeal on the sales floor.
• Maintain inventory accuracy and conduct physical counts as needed.
• Assist in staff scheduling according to budget and needs.

Skills

Attention to detail

Organizational skills

Decision making

Analytical skills

Retail software proficiency

Problem solving

Education

Hospitality experience preferred

Microsoft Office (Excel) proficiency

Tools

Excel

Internet

Email

Job description

Cote Family Companies in Nisswa, MN is seeking a Retail Supervisor to assist with all aspects of the retail operation, train staff to deliver an exceptional guest experience, and enhance guest expectations.

The role involves managing merchandise displays, inventory accuracy, scheduling, and maintaining service standards across property outlets, with opportunities for advancement into store or inventory management.