Retail Supervisor - Guest Experience Lead (Evenings)

Easterseals-Goodwill Northern Rocky Mountain, Inc.; Logan (UT); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

401(k)

Tuition Assistance

Flexible Spending

Health Savings Accounts

Employee Wellness Program

Store Discount

Job summary

Easterseals-Goodwill in Utah is seeking a Supervisor in Charge to oversee facility operations and ensure exceptional guest and donor service. You will support supervision of retail and production activities to meet goals, enforce ESGW policies, and participate in daily communications and training.

This entry-level role requires standing, lifting, and the ability to work evenings and weekends, with a background check required.

Qualifications

• High School/Equivalent.
• 0-2 years previous experience.
• Must be available to work evenings and weekends.

Responsibilities

• Assists with supervision of retail and/or production activities to ensure goals are met in production and sales.
• Demonstrates superior guest service by handling transactions politely and addressing concerns promptly.
• Enforces cash handling procedures and corrects errors as needed.
• Acknowledge and greet guests within 10 feet and maintain guest service standards.
• Completes or delegates tasks to bring the store into compliance with guest service standards.
• Assists in inventory control, rack rolling, maintenance, and stock rotation.
• Supports management of new purchased products for best possible return.
• Ensures retail display standards are met and reports as required.

Education

High School/Equivalent

Job description

Easterseals-Goodwill in Utah is seeking a Supervisor in Charge to oversee facility operations and ensure exceptional guest and donor service. You will support supervision of retail and production activities to meet goals, enforce ESGW policies, and participate in daily communications and training.

This entry-level role requires standing, lifting, and the ability to work evenings and weekends, with a background check required.