Retail Assistant Supervisor - Guest Experience Leader

Ultipro; Meridian (ID); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401(k) Retirement Plan

Tuition Assistance

Flexible Spending

Health Savings Account

Employee Wellness Program

Discount at Goodwill Stores

Job summary

Easterseals-Goodwill is seeking a Supervisor in Charge at our Meridian location to oversee guest and donor service, supervise retail and production activities, and ensure adherence to ESGW policies. The role requires cross-training and consistent application of best practices to meet store goals.

Responsibilities include supervising staff, handling transactions with precision, maintaining inventory control, and supporting management with reporting and action plans.

Qualifications

• Must be available to work evenings and weekends.
• Standing, stooping, bending, or carrying for extended periods; may lift 20-100 pounds.
• Background check required; previous convictions not automatic bar.

Responsibilities

• Assist with supervision of retail and/or production activities to meet goals.
• Demonstrate superior guest service and resolve guest concerns promptly.
• Ensure cash register procedures and transactions are accurate and compliant.
• Greet guests within 10 feet and contribute to store’s guest service standards.
• Handle inventory control tasks including rack rolling and stock rotation.
• Support management with reporting, store visits, and action plans.

Skills

Guest service

Cash handling

Inventory control

Staff supervision

Education

High School/Equivalent

Job description

Easterseals-Goodwill is seeking a Supervisor in Charge at our Meridian location to oversee guest and donor service, supervise retail and production activities, and ensure adherence to ESGW policies. The role requires cross-training and consistent application of best practices to meet store goals.

Responsibilities include supervising staff, handling transactions with precision, maintaining inventory control, and supporting management with reporting and action plans.