Retail Supervisor: Lead Team, Elevate Guest Service

Guest Services, Inc.; Town of Florida (NY); On-site; USD 18,184 - 25,898; Full time

Job summary

Guest Services, Inc. in Flamingo, FL is seeking a Retail Supervisor (Hourly) to support the Retail Manager with unit operations, floor management, staff and inventory control. The role emphasizes delivering exceptional customer service and leading a team to achieve financial goals and company initiatives.

The position requires 1–2 years in retail, a high school diploma or GED (Bachelor’s preferred) and strong interpersonal skills for customer interactions and teamwork in a fast-paced environment.

Qualifications

• High School Diploma or GED preferred; bachelor’s degree preferred.
• 1–2 years of retail experience.
• Strong customer service and teamwork abilities.

Responsibilities

• Assist in supervising staff, scheduling, disciplining and coaching.
• Handle guest inquiries and resolve complaints per standards.
• Oversee setup, cashier stations and POS transactions.
• Assist in inventory procedures and stock organization.
• Open and/or close the store and ensure safety/compliance.

Skills

Customer service

Team leadership

Organization

Problem solving

Interpersonal skills

Education

High School Diploma or GED

Bachelor’s or Business Degree

Job description

Guest Services, Inc. in Flamingo, FL is seeking a Retail Supervisor (Hourly) to support the Retail Manager with unit operations, floor management, staff and inventory control. The role emphasizes delivering exceptional customer service and leading a team to achieve financial goals and company initiatives.

The position requires 1–2 years in retail, a high school diploma or GED (Bachelor’s preferred) and strong interpersonal skills for customer interactions and teamwork in a fast-paced environment.