Retail Supervisor: Elevate Customer Experience

Perry Ellis International; Round Rock (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to assist the Store Manager in daily operations, sales management, and delivering exceptional customer experiences. This role supports replenishment, promotions, and staff training to meet store goals.

Ideal candidates are energetic with 1-2 years of retail experience, strong communication skills, and reliable transportation. The position offers benefits such as employee discounts, paid time off, and a clothing allowance.

Qualifications

• Customer service experience is essential for handling clients and store associates.
• Strong verbal and written communication skills are required to interact with customers and team members.
• Proven ability to lead a small team and support store operations and sales objectives.

Responsibilities

• Enhance customer experience and act as a role model for customers and staff.
• Maintain visual standards and ensure store appearance is impeccable.
• Assist in achieving sales targets and monitoring inventory and merchandising.
• Support staffing decisions based on business trends and payroll guidelines.
• Communicate pricing strategies and execute merchandise setup per guidelines.
• Provide clear verbal and written communication to Store Manager and staff.
• Assist in loss prevention reporting and procedures.

Skills

Customer Service

Communication

Team Leadership

Retail Experience

Education

High School Diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to assist the Store Manager in daily operations, sales management, and delivering exceptional customer experiences. This role supports replenishment, promotions, and staff training to meet store goals.

Ideal candidates are energetic with 1-2 years of retail experience, strong communication skills, and reliable transportation. The position offers benefits such as employee discounts, paid time off, and a clothing allowance.