Retail Supervisor - Customer Experience & Team Coach

The North Face; Grove City (Mercer County); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Incentive plan

VF benefits overview

Job summary

The North Face is seeking a Weekend Supervisor to support the store leadership team and deliver exceptional customer experiences. You will coach associates, drive store standards, and help maximize profitability in a fast-paced retail setting.

Ideal candidates have 1+ years in retail leadership, strong communication skills, and a commitment to inclusive, customer-first service. The role is part-time with potential for incentives and growth within VF Corporation.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred; hands-on achievements matter most.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Lead by example to coach and develop associates for high performance.
• Support store leadership in achieving sales goals and driving profitability.
• Oversee daily store operations, including opening/closing procedures and floor coverage.
• Maintain visual merchandising standards and ensure timely product replenishment.
• Assist in training new team members and providing ongoing feedback.

Skills

Retail leadership

Customer service

Coaching

Merchandising

Inventory control

Communication

Education

High School Diploma

Tools

POS systems

Word processing

Spreadsheets

Job description

The North Face is seeking a Weekend Supervisor to support the store leadership team and deliver exceptional customer experiences. You will coach associates, drive store standards, and help maximize profitability in a fast-paced retail setting.

Ideal candidates have 1+ years in retail leadership, strong communication skills, and a commitment to inclusive, customer-first service. The role is part-time with potential for incentives and growth within VF Corporation.