Retail Supervisor: Customer Experience & Store Ops Lead

Gap; Anchorage (AK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Insurance

Job summary

Gap Inc. in the United States is seeking an Associate to support store leadership and deliver a best-in-class customer experience. You will help with selling, loyalty programs, and omni-channel tasks while maintaining productivity and brand standards.

Ideal candidates will model Gap's values, be flexible with shifts, lift up to 30 pounds, and collaborate with team to meet goals. This role emphasizes customer service, teamwork, and operational excellence.

Qualifications

• Strong customer service and selling skills.
• Good communication and interpersonal skills.
• Flexible schedule including evenings/weekends.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about loyalty programs.
• Becoming an expert in brand selling behaviors and delivering exceptional customer experiences.
• Support sales leader during non-peak hours with the customer as the primary focus.
• Collaborate with the store leadership team to complete tasks efficiently.
• Build and share expertise in product lifecycle.
• Assist with opening/closing checklists and store hours.

Skills

Customer service

Communication

Flexibility

Teamwork

Tools

POS system

Job description

Gap Inc. in the United States is seeking an Associate to support store leadership and deliver a best-in-class customer experience. You will help with selling, loyalty programs, and omni-channel tasks while maintaining productivity and brand standards.

Ideal candidates will model Gap's values, be flexible with shifts, lift up to 30 pounds, and collaborate with team to meet goals. This role emphasizes customer service, teamwork, and operational excellence.