Retail Supervisor & Customer Experience Leader

Nike Inc; Woodstock (GA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Discounts for you and family up to 50%

Accrued Paid Time Off and Holiday Pay

401(k) Plan and Employee Assistance

Health Savings Accounts and Flexible 1

Employee Stock Purchase Plan

Tuition Reimbursement up to $5,250 per

Optum Employee Assistance Program

Job summary

Nike Factory Store Woodstock in Woodstock, GA is hiring a Retail Supervisor to lead a high-energy team and assist customers in choosing the right products. The role emphasizes service, teamwork, and daily store operations in a fast-paced environment.

You must be 18+, have at least 1 year of retail experience, and be flexible to work nights, weekends, and holidays. Nike offers strong benefits, discounts, and opportunities for growth.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bringing your positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness.
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
• Showing up for your teammates by attending store events.

Skills

Retail experience

Job description

Nike Factory Store Woodstock in Woodstock, GA is hiring a Retail Supervisor to lead a high-energy team and assist customers in choosing the right products. The role emphasizes service, teamwork, and daily store operations in a fast-paced environment.

You must be 18+, have at least 1 year of retail experience, and be flexible to work nights, weekends, and holidays. Nike offers strong benefits, discounts, and opportunities for growth.