Nike Retail Supervisor — Lead Team & Customer Wins

Nike; Maryland; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Employee Discounts: Nike, Converse, Jd

401(k) Plan

Health Savings Account

Flexible Savings Account

Tuition Reimbursement

Employee Assistance Program

ESPP – stock purchase

Job summary

Nike, Inc. is seeking a Retail Supervisor at the Nike Factory Store Hanover in Hanover, MD. This full-time role requires leading a team, delivering exceptional customer service, and maintaining store operations in a fast-paced environment.

Ideal candidates have at least 1 year of retail experience, are 18+, and can work nights, weekends, and holidays. You will help guests find their perfect product and uphold Nike’s service standards daily.

Qualifications

• Must be at least 18 years old.
• Minimum 1 year retail or consumer service experience.
• Full-time availability including nights, weekends and holidays.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products, and support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome and exceed expectations at every step.
• Operate a cash register, manage shipping/receiving, stock, and maintain displays.
• Attend store events and contribute to a positive team atmosphere.

Skills

Customer service

Team player

Adaptability

Tools

Cash register

Job description

Nike, Inc. is seeking a Retail Supervisor at the Nike Factory Store Hanover in Hanover, MD. This full-time role requires leading a team, delivering exceptional customer service, and maintaining store operations in a fast-paced environment.

Ideal candidates have at least 1 year of retail experience, are 18+, and can work nights, weekends, and holidays. You will help guests find their perfect product and uphold Nike’s service standards daily.