Retail Supervisor, Books & Bites — Campus Perks

Campus Auxiliary Services, SUNY Geneseo; Town of Geneseo (NY); On-site; USD 2,415,000 - 3,440,000; Full time

Benefits offered by this job

Health and wellness packages

Employer retirement match

Life/Disability Insurance

Paid time off

Paid holidays

Complimentary dining on campus

Job summary

Campus Auxiliary Services at SUNY Geneseo is hiring a Retail Supervisor for Books & Bites. The role oversees day-to-day operations, ensures high customer satisfaction, and manages product selections and pricing on a campus marketplace.

The position includes supervision of staff, adherence to sanitation standards, and collaboration with marketing to boost awareness and revenue. It is a 10-month role with varied schedules and summer off.

Qualifications

• High school diploma or equivalent; associate's degree preferred.
• Culinary and/or supervisory experience required.
• ServSafe certification preferred.

Responsibilities

• Oversee Books & Bites to ensure high customer satisfaction and drive company objectives.
• Responsible for product selections, merchandising and placement.
• Create product placement and organize space to increase sales.
• Partner with the marketing team to develop strategies that increase awareness and revenue.
• Maintain monthly and annual sales targets.
• Maintain a safe, secure, and healthy work environment by upholding sanitation and quality standards.
• Assist in oversight of all point-of-sale operations, including register management.
• Coach employees and provide learning opportunities with timely feedback.
• Assist in interviewing and hiring staff.
• Manage performance and attendance; approve time off and overtime.
• Oversee stock and inventory for product levels and availability.
• Coordinate with Grab and Go orders and placement with other departments.
• Costing out and pricing new items.

Skills

Excellent communication

Customer service

Time management

Prioritization

Leadership

Problem solving

Interpersonal relationships

Education

High school diploma or equivalent

Associate's degree preferred

ServSafe certification preferred

Job description

Campus Auxiliary Services at SUNY Geneseo is hiring a Retail Supervisor for Books & Bites. The role oversees day-to-day operations, ensures high customer satisfaction, and manages product selections and pricing on a campus marketplace.

The position includes supervision of staff, adherence to sanitation standards, and collaboration with marketing to boost awareness and revenue. It is a 10-month role with varied schedules and summer off.