Retail Supervisor

Regis Corporation; Greenwich (CT); On-site; USD 48,000 - 64,000; Full time

Job summary

Metz Culinary Management is seeking a Rock Star Retail Supervisor to lead café operations across our outlets, including the food court and grab-and-go spaces, delivering great food and service in a fast-paced setting.

You will supervise staff, manage cash handling, payroll support, and daily production while ensuring food quality and hospitality remain top priorities. This role offers growth opportunities within onsite dining and support services.

Qualifications

• Previous café, food-service, restaurant, or supervisory experience preferred.
• Food preparation and cash-handling experience.
• Strong customer-service and communication skills.
• Dependable, punctual, organized, and able to work independently.
• Comfortable working in a fast-paced environment.
• Able to stand for extended periods and safely lift and carry supplies.
• Food-handler or food-safety certification is a plus.

Responsibilities

• Ordering and purchasing
• Weekly and month end inventory
• Maintaining food cost goals
• Develop and oversee the production of café daily menu
• Complete weekly productions prop and pull sheets
• Training and scheduling of café staff
• Maintain quality service and quality food
• Adhere to cash handling procedures for register and safe
• Maintain professional uniform appearance
• Prepare fresh salads, sandwiches, desserts, and other café items
• Serve customers in a friendly and professional manner
• Operate the cash register and accurately process payments
• Restock food, beverages, utensils, and other supplies
• Maintain a clean, organized, and sanitary work area
• Monitor inventory and communicate supply needs
• Help oversee daily café operations and keep service running smoothly
• Follow all food-safety and sanitation procedures
• Perform other café-related duties as needed

Job description

Metz Culinary Management is growing and we have openings for a Rock Star Retail Supervisor who shares our passion for Food and Service. Retail Supervisors ensure the Café, Food Court featuring Local and National Concept Brand Outlets and Grab and Go outlets provide AMAZING food and service. This could be a great stepping-stone for an aspiring Food Service Director in busy and spirited setting!

Our Retail Supervisor oversees the Operations and Employee Management in Retail sales from all of our Food Outlets. Customer Relations is key with strong focus on HOSPITALITY and unexpected service. Must be able to read, write, use simple math, follow and give oral and written instructions. Experience desired in a Contract Dining Food Service setting such as Hospital, School, College, Senior Living or Corporate Dining accounts

Retail Supervisor maintains food quality, customer service in a cash handling retail food operation, with front and back of house responsibilities. May assume GM's responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/HR functions. Maintains customer satisfaction and good public relations. Requires related experience in retail food service management.

Duties & Responsibilities:

• Ordering and purchasing
• Weekly and month end inventory
• Maintaining food cost goals
• Develop and oversee the production of café daily menu
• Complete weekly productions prop and pull sheets
• Training and scheduling of café staff
• Maintain quality service and quality food
• Adhere to cash handling procedures for register and safe
• Maintain professional uniform appearance

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.

We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.

Responsibilities:

• Prepare fresh salads, sandwiches, desserts, and other café items
• Serve customers in a friendly and professional manner
• Operate the cash register and accurately process payments
• Restock food, beverages, utensils, and other supplies
• Maintain a clean, organized, and sanitary work area
• Monitor inventory and communicate supply needs
• Help oversee daily café operations and keep service running smoothly
• Follow all food-safety and sanitation procedures
• Perform other café-related duties as needed

Qualifications:

• Previous café, food-service, restaurant, or supervisory experience preferred
• Food preparation and cash-handling experience
• Strong customer-service and communication skills
• Dependable, punctual, organized, and able to work independently
• Comfortable working in a fast-paced environment
• Able to stand for extended periods and safely lift and carry supplies
• Food-handler or food-safety certification is a plus