Retail Manager

mcm; Tallahassee (FL); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Benefits

Vacation

Sick pay

Job summary

mcm is seeking a Food Court Retail Manager in Tallahassee, Florida. This full-time salaried position starts at $55,000 and requires overseeing food court operations and employee management to ensure excellent food and service.

The ideal candidate will have experience in food service management, preferably in institutional settings, and will focus on maintaining food quality, customer satisfaction, and compliance with cash handling procedures.

Join our team and contribution to our values of excellence and hospitality within a family-driven company.

Qualifications

• Ability to read, write, and use simple math.
• Experience in contract dining environments like hospitals or schools is desired.
• Related experience in retail food service management is required.

Responsibilities

• Oversee operations and employee management in retail sales.
• Maintain food quality and customer service standards.
• Train and schedule café staff.

Skills

Customer relations

Food service management

Cash handling

Education

Experience in food service settings

Job description

Food Court Retail Manager

• Metz Culinary / Florida A&M
• Multi concept – WingStop, Tropical Smoothie, Rattler's Grill
• Starting at $55,000 (DOE)
• Full‑time salaried position
• Benefits/Vacation/Sick pay

Metz Culinary Management is growing and we have openings for a Rock Star Retail Manager who shares our passion for food and service. Retail Managers ensure the café, food court featuring local and national concept brand outlets and grab‑and‑go outlets provide AMAZING food and service. This could be a great stepping‑stone for an aspiring Food Service Director in a busy and spirited setting.

Our Retail Manager oversees the operations and employee management in retail sales from all of our food outlets. Customer relations is key with strong focus on HOSPITALITY and unexpected service. Must be able to read, write, use simple math, follow and give oral and written instructions. Experience desired in a contract dining food service setting such as hospital, school, college, senior living or corporate dining accounts.

Retail Management maintains food quality, customer service in a cash handling retail food operation, with front and back of house responsibilities. May assume GM’s responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/HR functions. Maintains customer satisfaction and good public relations. Requires related experience in retail food service management.

Duties & Responsibilities

• Ordering and purchasing
• Weekly and month end inventory
• Maintaining food cost goals
• Develop and oversee the production of café daily menu
• Complete weekly productions prop and pull sheets
• Training and scheduling of café staff
• Maintain quality service and quality food
• Adhere to cash handling procedures for register and safe
• Maintain professional uniform appearance

Metz Culinary Management values are what separates us from the competition. Our leaders share our values, attributes, and strategic focus reinforcing our culture and values every day to our team members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for onsite dining and support services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.

We are a family‑driven company that delivers restaurant‑inspired hospitality to everyone we serve.