Retail Stylist & Brand Ambassador - Commission & Benefits

Johnnie-O; Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Commission opportunities

Paid time off

Paid holidays

Health insurance

Employee discounts

Casual dress code

Career growth

Job summary

Johnnie-O is seeking a Retail Sales Advisor in Nashville to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You will greet customers, understand style preferences, provide personalized styling suggestions, and share product knowledge to keep clients engaged.

Join a team that values a welcoming, on-brand environment and offers commission opportunities, paid time off, and employee discounts, in a casual, fashion-forward setting.

Qualifications

• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.

Responsibilities

• Greet every customer with a friendly, authentic approach reflecting the Johnnie-O brand.
• Listen to understand customer needs, style preferences, and fit requirements.
• Provide knowledgeable styling feedback and personalized recommendations.
• Share product knowledge, new arrivals, and upcoming events to engage customers.
• Build long-term relationships by maintaining a client book and following up.
• Aim to consistently meet or exceed individual sales goals.
• Engage customers proactively to grow store sales and cross-sell.
• Support outreach, appointment-based selling, and event support to expand customer base.
• Keep the sales floor and fitting rooms clean, organized, and stocked.
• Assist with restocking, re-merchandising, and seasonal floor changes.
• Support inventory management and communicate stock needs to leadership.
• Process transactions accurately, including returns and exchanges, with proper cash handling.
• Assist with back-of-house tasks, price changes, markdowns, transfers, and other duties as needed.

Skills

Retail experience

Interpersonal skills

Customer service mindset

Multitasking

Flexible schedule

Stands for long periods

Job description

Johnnie-O is seeking a Retail Sales Advisor in Nashville to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You will greet customers, understand style preferences, provide personalized styling suggestions, and share product knowledge to keep clients engaged.

Join a team that values a welcoming, on-brand environment and offers commission opportunities, paid time off, and employee discounts, in a casual, fashion-forward setting.