Retail Strategy Client Partner: Growth & ROI

Litmus7 Systems Consulting Ltd; New York (NY); On-site; USD 120,000 - 140,000; Full time

Job summary

Litmus7 is seeking a visionary Client Partner to serve as the lead strategic advisor for premier retail global accounts. You will align Litmus7’s solutions with clients’ long-term business transformations and act as the primary liaison for critical customers.

You will own end-to-end account health, identify expansion opportunities, lead ROI discussions, and build multi-level relationships to secure renewals and long-term value delivery in a dynamic retail landscape.

Qualifications

• Proven experience in Account Management or Client Partner roles within IT Services/Consulting.
• Track record of acquiring new clients and negotiating large deals in the retail sector.
• Experience leading sales teams and closing multi-million‑dollar deals.
• Strong ability to translate client needs into strategic Litmus7 offerings.
• Data-driven and ROI-focused with executive communication skills.

Responsibilities

• Own end-to-end health and expansion of the portfolio as the primary liaison between Litmus7 and critical customers.
• Identify and execute expansion opportunities (cross-sell/upsell) by translating client pain points into actionable Litmus7 service offerings.
• Lead ROI discussions and ensure clients realize maximum value, securing long-term renewals.
• Build and multi-thread relationships across the organization, navigating complex hierarchies to reach C-level decision-makers.
• Oversee large-scale, multi-stakeholder initiatives, ensuring delivery aligns with the client’s strategic roadmap.
• Serve as a Retail domain expert, staying ahead of industry and technology trends that drive the market today.

Skills

Account management

New business growth

Sales leadership

Multi-stakeholder programs

Retail industry knowledge

Data-driven insights

Executive communication

Job description

Litmus7 is seeking a visionary Client Partner to serve as the lead strategic advisor for premier retail global accounts. You will align Litmus7’s solutions with clients’ long-term business transformations and act as the primary liaison for critical customers.

You will own end-to-end account health, identify expansion opportunities, lead ROI discussions, and build multi-level relationships to secure renewals and long-term value delivery in a dynamic retail landscape.