Client Partner Strategic Accounts Retail

Litmus7 Systems Consulting Ltd; New York (NY); On-site; USD 120,000 - 140,000; Full time

Job summary

Litmus7 is seeking a visionary Client Partner to serve as the lead strategic advisor for premier retail global accounts. You will align Litmus7’s solutions with clients’ long-term business transformations and act as the primary liaison for critical customers.

You will own end-to-end account health, identify expansion opportunities, lead ROI discussions, and build multi-level relationships to secure renewals and long-term value delivery in a dynamic retail landscape.

Qualifications

• Proven experience in Account Management or Client Partner roles within IT Services/Consulting.
• Track record of acquiring new clients and negotiating large deals in the retail sector.
• Experience leading sales teams and closing multi-million‑dollar deals.
• Strong ability to translate client needs into strategic Litmus7 offerings.
• Data-driven and ROI-focused with executive communication skills.

Responsibilities

• Own end-to-end health and expansion of the portfolio as the primary liaison between Litmus7 and critical customers.
• Identify and execute expansion opportunities (cross-sell/upsell) by translating client pain points into actionable Litmus7 service offerings.
• Lead ROI discussions and ensure clients realize maximum value, securing long-term renewals.
• Build and multi-thread relationships across the organization, navigating complex hierarchies to reach C-level decision-makers.
• Oversee large-scale, multi-stakeholder initiatives, ensuring delivery aligns with the client’s strategic roadmap.
• Serve as a Retail domain expert, staying ahead of industry and technology trends that drive the market today.

Skills

Account management

New business growth

Sales leadership

Multi-stakeholder programs

Retail industry knowledge

Data-driven insights

Executive communication

Job description

Client Partner Strategic Accounts Retail

Salary Range: $120,000 - $140,000 per year.

Overview

Litmus7 is looking for a visionary Client Partner to serve as the lead strategic advisor for premier retail global accounts. You will act not only as a relationship manager but as the architect of our clients’ success, aligning Litmus7’s cutting‑edge solutions with their long‑term business transformations.

Responsibilities

• Own the end‑to‑end health and expansion of the portfolio, serving as the primary liaison between Litmus7 and critical customers.
• Identify and execute expansion opportunities (cross‑sell/upsell) by translating client pain points into actionable Litmus7 service offerings.
• Lead ROI discussions and ensure clients realize maximum value, securing long‑term renewals.
• Build and multi‑thread relationships across the organization, navigating complex hierarchies to reach C‑level decision‑makers.
• Oversee large‑scale, multi‑stakeholder initiatives, ensuring delivery aligns with the client’s strategic roadmap.
• Serve as a Retail domain expert, staying ahead of industry and technology trends that drive the market today, keeping clients competitive.

Qualifications

• Proven experience in Account Management or Client Partner roles within the IT Services/Consulting sector.
• Track record of acquiring new clients and negotiating large deals within the service industry, especially with retail clients.
• Strong understanding of market dynamics, industry trends, and client needs.
• Experience leading sales teams and closing deals exceeding $5 million annually.
• Demonstrated growth of account footprints through strategic upsell/cross‑sell initiatives.
• Experience managing large‑scale, multi‑stakeholder programs focused on business value alignment.
• Consulting pedigree: structured thinking to solve complex problems and lead value‑driven conversations.
• Technical fluency: ability to bridge business outcomes with technical IT processes.
• Data‑obsessed: ability to monitor customer success metrics and leverage data to narrate growth and ROI.
• Master communicator: presentation skills and emotional intelligence to manage high‑stakes executive relationships.