Retail Store Support Supervisor: Lead, Train & Delight Customers

Whole Foods Market; Roseville (CA); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness

Financial wellness

Job summary

Whole Foods Market is seeking a Store Support Team Lead to assist in scheduling and supervising the Store Support Team. The role supports leadership to ensure smooth daily department operations and delivers courteous, friendly, and efficient service to customers and team members.

Work follows store SOPs and company programs, and safety regulations are a priority. The position emphasizes high-performance teamwork, leadership, and adherence to health and safety standards while promoting Whole

Qualifications

• Knowledge of store support procedures and policies.
• Ability to train and develop team members.
• Strong customer service and communication skills.
• Familiarity with safety and regulatory policies.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains Team Members with learning checklists and materials.
• Keeps cases and shelves clean, stocked and rotated.
• Resolves difficult customer situations and directs flow.
• Communicates concerns to Team Leader and Associate Team Leader.
• Leads execution standards and teamwork to delight customers.

Skills

Store procedures

People leadership

Interpersonal skills

Customer relations

Team training

Inventory awareness

Microsoft Office

Communication

Job description

Whole Foods Market is seeking a Store Support Team Lead to assist in scheduling and supervising the Store Support Team. The role supports leadership to ensure smooth daily department operations and delivers courteous, friendly, and efficient service to customers and team members.

Work follows store SOPs and company programs, and safety regulations are a priority. The position emphasizes high-performance teamwork, leadership, and adherence to health and safety standards while promoting Whole