Retail Store Supervisor: Lead Teams & Service Excellence

Timberland; Asheville (NC); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Incentive potential

Job summary

Vans is seeking a Supervisor in our Asheville, NC store to support the leadership team and drive a best‑in‑class customer experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards, partnering with the Store Manager and Assistant Store Manager.

This role is ideal for someone who thrives in a fast‑paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication; ability to influence across levels.
• Comfortable in a fast-paced, dynamic retail environment.

Responsibilities

• Deliver high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity and learning.

Skills

Customer engagement

Sales goal achievement

Coaching & mentoring

Strong communication

Visual merchandising

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software tools

Job description

Vans is seeking a Supervisor in our Asheville, NC store to support the leadership team and drive a best‑in‑class customer experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards, partnering with the Store Manager and Assistant Store Manager.

This role is ideal for someone who thrives in a fast‑paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service.